FAQ

If you wish to participate in an auction you first need to register to get a user account. Once you have a created a user account and logged on and visit any auction you will notice a bidding box in the sidebar.

Below input for bid amount you will see the minimum upbid. Once the auction is closed and if you are the winning bidder, you will receive a confirmation mail.

List of all auctions in which you are or have been participating in is displayed on your profile under Auctions.

In order to promote your ads you must first navigate to your submitted ads and from the action menu select last option. It will open modal with list of all available promotions on market as well as your currently active promotions for the particular ad.

List of available promotions are:

1. Bump Up Ad ( this will update creation date while expire time remains and can be used only once per ad )
2. Highlight Ad ( this will make your ad stand out from others in listing mode)
3. Top Ad ( make your add appear in the first 10 positions of listing as well as in it’s regular listing position )
4. Urgent Ad ( display urgent banner on ad box )
5. Home Map Ad ( have your ad appear on the landing page )

With an exception of Bump Up promotion all of them can have multiple packages available.

Once you have selected promotion type and period you can proceed to payment screen. Once the payment is cleared your promotion will become active. Promotion starts from the time when payment is cleared and not from time the promotion is requested.

If you are selecting general location of your advert from the dropdown menu while selecting it on the map you are being more precise. Also, if the location search of the marketplace is set to geolocation, people who search by location will find your ad more easily. Location Search of the marketplace can also be set as list of predefined values in which case value from the dropdown is being used.

Depending on the settings of the marketplace you can have:

• Packages ( in the packages time for submitting ads is unlimited while number of ad is final )
• Subscriptions ( here time for submitting is limited while number of ads is not  )

Number of different packages and subscriptions is unlimited and it all depends on the prefered settings of the administrator

To retrieve the phone number of the seller please navigate to the seller’s profile page or any of his or her ads and you will notice a block with phone number.

If you wish to start messaging conversation with the seller you must first create an account. Once you have created your account, navigate to any of his or her ads and you will notice a button for sending messages. A list of you messages is available on your profile. There you have an AJAX type messaging system where you will be able to continue conversations.

There are two types of reviews – buyer and seller. First step is to register on our marketplace. Next you need to send a message to a seller. Once the seller responds to your message you will be able to review seller and in the same time seller will be able to review you.

When users visit your profile they will be able to see your overall review, a complete list of your reviews and to filter them by type.

Once you post a review it can not be changed. Also seller and you have option to respond to a review.

If you have found some ad which you want to visit later or perhaps contact seller later, etc. you can mark it as Favorite and it will be saved to the list of your favorite ads, which you can access from your profile dashboard.

If you feel that the ad  is breaking some rule, you may report it directly from ad page by clicking on the Report button and submit your message. The ad will remain active until the administrator reviews it.